After years of using Yardi Voyager in a somewhat “plug-and-play” way, we finally decided to invest in professional Yardi consulting services—and I have to say, we should’ve done this much earlier.
We manage a portfolio of 2,000+ residential units, and while we were comfortable with basic features like lease administration and rent posting, our reporting and automation workflows were lacking. The consultants came in, conducted a full system audit, and helped us identify bottlenecks that we hadn’t even noticed.
The biggest win was automating our renewal workflows and integrating vendor contracts into our central system. We also discovered we had multiple redundant user roles and outdated security protocols. With the help of Yardi consulting services, we cleaned up our data, restructured our permissions, and even improved staff adoption through customized training.
Yes, the services weren’t cheap—but the ROI became clear within two months. We’ve significantly reduced manual work, and our reporting accuracy has gone up.
If you're still debating whether to bring in external help, I’d strongly recommend at least a one-time review. Has anyone else worked with Yardi consultants on long-term retainer contracts? Curious how that compares to a one-off engagement.