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Master console operators are trained professionals who perform a variety of computer-related services. In addition directly operating them, such personnel is responsible for coordinating local (LAN) and wide (WAN) area networks, mainframe networks and the hardware, software, and devices used in computers.

These operators are the administrative users of the system console which has complete control. They have access to all the system defined in the IT environment and the right to create and manage different console operators. Any master operator can generate, assign, and cancel management rights that permit operators to install actions in the form of software or hardware.

These experts help set up and operate intranet systems, internet sites, web-server hardware, and software, and they are also responsible for monitoring and optimizing connectivity and performance issues. The console operators employed in both the private and public sectors of the information technology (IT) industry, master console operators are often referred to as the supervisors of computer network technicians.

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